Phone Support in Web Hosting
Because we have live telephone support 14 hrs per day, you will be able to contact us and talk to one of our customer support representatives to find out more about all of the Linux web hosting that we provide and ensure that our servers meet the system requirements for your sites before buying anything. For your convenience, we have phone numbers on 3 continents and you're able to call the one closer to you - in the U.S.A., Great Britain or Australia. In case you are already an existing customer, you will be able to phone us about general and billing matters, and about some tech issues. In case the situation is strictly technical or it can take longer time to handle, you'll have to employ our ticketing system, which will allow both you and our tech support crew to track the details provided by both sides.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day phone support, you can be certain that there will always be somebody to assist you if you have any questions about the semi-dedicated server plans that we provide. Whether you need to find out more about our packages, you have some billing issue or some general problem, you can call us. Although some more technical issues may require a support ticket in order to give time to our tech support team to investigate, we are able to assist you with many technical questions on the phone as well, saving you time and efforts. As we have data centers on 3 continents - in the USA, the UK and Australia, we have local telephone lines in all of these countries as well. If you're in a different country, we also have an international number where you can contact us.