You will find lots of web hosting companies out there, still most of them are resellers that have limited resources, especially when it comes to support. A way to distinguish them is the option to get in touch with the company by phone. The level of support that you can receive via this method of communication may vary depending on the service provider - several of them provide you with expert telephone support, various others offer general and customer support only since some matters are more time-consuming and it's a lot less difficult to be resolved with a trouble ticket, especially if the situation needs to be escalated. However, it's good to know that you can always contact your web hosting provider as there're lots of small-scale problems which can be resolved efficiently and timely through a phone call, not mentioning that you will be able to get more information regarding the services even before you become a client.

Phone Support in Web Hosting

Because we have live telephone support 14 hrs per day, you will be able to contact us and talk to one of our customer support representatives to find out more about all of the Linux web hosting that we provide and ensure that our servers meet the system requirements for your sites before buying anything. For your convenience, we have phone numbers on 3 continents and you're able to call the one closer to you - in the U.S.A., Great Britain or Australia. In case you are already an existing customer, you will be able to phone us about general and billing matters, and about some tech issues. In case the situation is strictly technical or it can take longer time to handle, you'll have to employ our ticketing system, which will allow both you and our tech support crew to track the details provided by both sides.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be certain that there will always be somebody to assist you if you have any questions about the semi-dedicated server plans that we provide. Whether you need to find out more about our packages, you have some billing issue or some general problem, you can call us. Although some more technical issues may require a support ticket in order to give time to our tech support team to investigate, we are able to assist you with many technical questions on the phone as well, saving you time and efforts. As we have data centers on 3 continents - in the USA, the UK and Australia, we have local telephone lines in all of these countries as well. If you're in a different country, we also have an international number where you can contact us.