Customer Support Channels
A 1–hour Response Guarantee
Our user help staff is educated to shortly attend to all Linux web hosting users’ questions and advice questions. Through our ticketing system, you will be able to share your issue and a support staff fellow member will go back to you within maximum 60 minutes. In actual fact, practice proves that the regular reply time period is Twenty or so minutes.
A Top–quality Support Service
Our help and support service is offered by a team of educated employees who definitely are prepared to reply to your request promptly. You can get in touch with the technical support staff by starting a support ticket from your Web Hosting Control Panel or by posting us an email. On business days, you can also call us on the phone or use the live chat service.
An Intuitive Help Section
Our Control Panel includes a thorough knowledge base that is integrated into all areas. In each part, you will find a Help control key that will load for you a variety of step–by–step lessons on how to apply a specific option or complete a specific action. Also, we have made tutorial training videos that allows you to get a better idea of the Control Panel’s interface.