Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Answer Warranty

  • Our crew of technicians will do their best to respond to your service requests in up to 1 hour. If, however, the situation you have stumbled upon requires help from the Admin =Team,= we are going to forward the ticket to the person on shift and will write a comment to inform you.

  • Top quality support service

  • Professional Client Assist Service

  • We’ll be online for you 24 hours a day to give you help and technical support as well as to aid you with any difficulty that you could come across when organizing your virtual server. We’re able to help you with all installed in advance packages, like your OS, server administration panel (in accordance with the VPS type) and the Web Hosting Control Panel designed 100% by us.

  • Intuitive help center

  • An Intuitive Help Section

  • Each section of the Web Hosting Control Panel that is offered totally free with your VPS offers an inbuilt articles base. You’ll see a selection of descriptive how–to tutorials and a selection of step by step video guides that present all the normal website control duties. You can start using them by pressing the Help or Video control keys in the upper right corner of each Control Panel section.