Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help Center section built into our Web Hosting Control Panel offers a collection of help articles and regularly asked questions. Aimed toward resolving any common issue that you could possibly run into, they are compiled by our support team of seasoned techs.

  • Top quality support service

  • Video Tutorials

  • If you would rather watch how an action is completed or how a problem is resolved, instead of just reading about it, then have a look at our collection of instructional video tutorials. They address plenty of different topics and will help you swiftly understand how to work with our Web Hosting Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 customer service with a sixty–minute ticket response guarantee. A group of seasoned customer service technicians will be at your disposal to respond to all the questions that you could possibly have. During off–peak periods, a response will be given in even less than twenty minutes.