A 99.9% Server Uptime
Our web hosting platform is based on a stable, top–drawer hardware configuration and a significantly tweaked Linux variation. That is why, regardless of what your web site is, or how many visitors you have, or even if there is a distributed denial–of–service attack, our hosting servers will stay up and running and your websites will remain visible online.
All Linux web hosting packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee stays the same.
A 99.9% Network Uptime
If you want to provide a quality web hosting service, you can hardly trust the default network configuration in a datacenter. We have set up our own custom network in an attempt to ensure an extremely fast connection speed with the outside world.
And because of this, irrespective of which datacenters you choose: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you will take advantage of an assured 99.9% network uptime. And this guarantee is available with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done our best to curtail all potential risks with our cloud hosting plans and irrespective of the fact that we offer top–notch tech support, there are cases when the client is just not content with what we offer. Or he has to upgrade to a more robust web hosting service, like a virtual private server or even a dedicated hosting server.
That is the reason why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not fully pleased, we will give you a refund.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to receive an answer, you’re aware of how exasperating this can be, especially if your web site is at stake. That’s the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technical support engineers will be available to you and they will respond to you in under 60 minutes. And the best thing is that their average response time is below twenty minutes!